Technical Support Intern
Design Your Career with DS SolidWorks
What are you looking for in an internship this summer? Technology that’s ahead of the curve? Challenging projects? A company committed to quality and integrity? Dassault Systèmes SolidWorks Corp. is the leader in 3D CAD technology, empowering more than 750,000 product designers and engineers worldwide with intuitive, high-performance software. We are best in the business because our people are the best in the business.
With more than 800 employees worldwide, DS SolidWorks is a growing company offering opportunities for talented, innovative people. Come realize your career potential with DS SolidWorks. To learn more about us and to view an online demonstration of our software, visit http://www.solidworks.com.
Job Title: Technical Support Intern
Location: Concord, MA
Timing: Spring/Summer 2009 – Fall 2009
Description:
• Providing telephone/e-mail technical support to DS SolidWorks customers and resellers.
• Analyzing, tracking, and resolving customer issues in a professional, timely manner.
• Interacting with R&D and QA staff to investigate and resolve problems.
• Developing workarounds and modeling techniques for specific modeling situations; Communicating these solutions to customers and resellers.
• Helping to develop and implement web based support initiatives including knowledge bases, technical/modeling techniques, and model libraries.
Qualifications: Prefer individuals with SolidWorks and/or SolidWorks Simulation software experience. Preference toward candidate with design experience using solid modeling based MCAD and/or FEA systems in an industrial or college environment. Strong written and verbal communication skills. Ability to work as a member of a team.
For immediate consideration, please apply online: careers@solidworks.com
