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Home > Support > Technical Support > Get Support

Technical Alerts & News

Archive of the SolidWorks Technical Alerts & News.

  Last 30 Days | Last 90 Days | Last Year
Nov 11, 2009 SolidWorks 2010 SP1.0 EV (Early Visibility) is available for download

This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..

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Nov 03, 2009 Why might SolidWorks 2010 (or SolidWorks Explorer 2010) not start after rebooting the computer?

This is a known issue that only appears under the following conditions:

Microsoft Windows® XP 32-bit + specific Data Execution Prevention (DEP) settings.
The problem has been submitted to the SolidWorks Development team with the SPR below:
SPR 524232: SolidWorks 2010 no longer starts after the computer has been restarted. Note that using another user account to start SolidWorks via Run As allows SolidWorks to start until next reboot...
 
The workaround to this is as follows:
1. Right Mouse Button on My Computer and select Properties
2. On the Advanced tab>Performance>click Settings
3. Go to the Data Execution Prevention tab and most likely the setting "Turn on DEP for all programs and services except those I select" will be active
4. In the exception list see if Windows Explorer (explorer.exe) is listed. If it is, then select it and choose to Remove it from the list
5. OK out of all settings windows and reboot.
 
Special case:
When doing Step 3 above if the user currently has the option "Turn on DEP for essential Windows programs and services only" active, then do these alternate steps:
4. Toggle the other DEP option on so the list of possibly previously specified exceptions can be accessed
5. If Windows Explorer is in that exceptions list, then do the following process:
     a. Remove Windows Explorer from the list
     b. Reboot
     c. Go back in the DEP interface again and set the option back to “Turn on DEP for essential Windows programs and services only"
     d. Reboot once more.
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Nov 03, 2009 SolidWorks 2009 SP5.0 EV (Early Visibility) is available for download

This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..

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Oct 27, 2009 SolidWorks Enterprise PDM 2010 SP0 download is available to All Current Subscription Customers

SolidWorks Enterprise PDM 2010 SP0 is now available. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..

 

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Oct 19, 2009 SolidWorks 2010 SP0 is available for download
This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..
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Oct 05, 2009 SolidWorks System Requirements
The SolidWorks System Requirements page has been updated for the upcoming release of SolidWorks 2010. The Operating System changes include the following:

1) Adding Support for Windows 7 - SolidWorks products will run on Microsoft Windows 7 operating system starting with the 2010 release. Microsoft's published shipment date for Windows 7 is Oct 22nd. Thus, the earliest version of SolidWorks 2010 products that can run on the Windows 7 operating system will be SP1.

2) Microsoft officially retired Windows XP in April of 2009. SolidWorks 2010 will continue to support Windows XP (32 and 64 bit versions) excluding operating systems related issues or fixes. This level of support will continue through at least one release following SolidWorks 2010.

After that in conjunction with Microsoft's support policies, only Windows Vista and Windows 7 (32 and 64 bit versions) will be supported. The SolidWorks operating system support plan outlined above will also apply to the SolidWorks Simulation and SolidWorks PDM product lines.

For details, visit http://www.solidworks.com/sw/support/SystemRequirements.html.
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Sep 24, 2009 SolidWorks Enterprise PDM 2010 Pre-Release 1 (PR1) download is available to All Current Subscription Customers
Download now

The SolidWorks Beta team looks forward to your continued feedback and participation.

For a listing of fixed SPR's, click here..
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Sep 18, 2009 End of the SolidWorks 2010 Beta program Survey
All the members of the SolidWorks Beta team would like to thank everyone that participated in this year's Beta program.

We would like to ask you all take a few minutes to take the "End of the SolidWorks 2010 Beta program Survey" so that we can gauge on how the program went and how you feel about SolidWorks 2010.

Please click here to take the Survey
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Sep 16, 2009 PhotoWorks Retirement Announcement
Beginning with the release of SolidWorks 2011, PhotoView 360 will now be the standard photorealistic rendering solution for all SolidWorks software versions moving forward.

PhotoWorks will no longer be available. With the launch of SolidWorks 2011, SolidWorks software and PhotoView 360 will provide the equivalent rendering capabilities that are now available in PhotoWorks, including, but not limited to:
- The creation and reuse of custom appearances, scenes, and decals
- The ability to directly render different configurations, display states, and model changes
- The production of rendered animations from a SolidWorks Motion study
- The ability to use physical lights in renderings
- The scheduling of renderings to be completed later

Contact your VAR for more details about PhotoView 360 replacing PhotoWorks.
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Sep 16, 2009 SolidWorks 2010 PR1 is available for download
This service pack is now available to Subscription Service customers. To download, click here. Or log into the SolidWorks Customer Portal at https://customerportal.solidworks.com and click Download Software and Updates to access the update.

For a listing of SPR's fixed in this Service Pack, click here..
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Aug 31, 2009 SolidWorks Enterprise PDM 2010 Beta 3 download is available to All Current Subscription Customers
Download now

The SolidWorks Beta team looks forward to your continued feedback and participation.

For a listing of fixed SPR's, click here..
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Aug 26, 2009 Anti-Virus page update
The Anti-Virus page has been updated. This page lists applications that have been tested with the installation and usage of SolidWorks.
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Aug 25, 2009 SolidWorks User Feedback Sessions: 3D ContentCentral
What/When: The user experience team is conducting user feedback sessions August 26 and August 27. Who: We need two different groups to participate: A) SolidWorks users who do not use 3D ContentCentral, and B) Regular 3D ContentCentral users.Where: You can participate from your desk, you just need a phone and an internet connection, and about 1 hour to participate.How to participate: E-mail usability@solidworks.com and let us know what times would work for you.
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Aug 24, 2009 SolidWorks 2010 Beta 3 download is available to All Current Subscription Customers
Download now

The SolidWorks Beta team looks forward to your continued feedback and participation.

For a listing of fixed SPR's, click here..
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