Ian Baxter | Vice President, Worldwide Technical Services
Ian Baxter brings over 25 years of customer service and support experience in the software industry to SOLIDWORKS. As Vice President of Worldwide Technical Services he is responsible for technical support, education services and consulting. In this capacity Ian’s primary objective is to increase customer satisfaction through provision of best in class technical services to customers via Dassault Systèmes Professional Channel partners.
Ian joined SOLIDWORKS as a Technical Support Engineer in 1996. With his drive and passion for customer service, Ian’s career quickly progressed from technical roles to services leadership, with increased scope and geographic responsibility.
Ian began his career at N.C.Graphics, and subsequently held various customer service positions, both technical and management, with EDS Unigraphics. Ian holds a degree in Electrical and Electronic Engineering from the University of Hertfordshire.