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Interactive 3D manuals increase customer appreciation and satisfaction

Haar, near Munich, March 12, 2012 – pester pac automation GmbH has developed a new packaging machine operation concept for its customers that requires clear visualization and structured 3D images to help articulate the value of the product. The longtime user of SolidWorks® 3D CAD turned to 3DVIA Composer™ software to leverage its existing 3D design data in documentation, technical illustration, and for animation and interactive 3D applications. Using this wealth of 3D data, pester pac automation is now creating animated operating manuals, and circuit and pneumatic diagrams to provide better customer satisfaction due to a more detailed explanation of the product.

 

Since 2003, pester pac has relied on its 70 SolidWorks licenses to improve productivity and optimize design. According to Roland Janser, Head of Technical Documentation at pester pac automation GmbH, incorporating 3D into product documentation was the next logical step. “Documentation is very important to us. It helps us support optimum operation of every machine installed at a customer's site and ensures a long service life. We currently create all document images with 3DVIA Composer and will increase our use of 3D animations in the future. It's easier to explain how machines work using 3D images because they are more realistic.”

 

Upon delivery, each pester pac automation customer receives a customized documentation package, both in print and on an interactive CD. It includes all relevant machine documents, the operating manual and a spare parts catalog with corresponding exploded view drawings. The latter are created directly from the design data – item numbers are assigned automatically. There is also an interactive search function on the CD that customers can use to quickly find and directly order spare parts.

 

The advantages became apparent in May 2011 with the development of new machines equipped with an innovative SPS control system that enables simple operation and intuitive monitoring and control. A clearly laid out 15” touch-sensitive operation panel offers a convenient user interface. Clear visualization and high-quality, structured 3D images were created using 3DVIA Composer, making it easy for users to see all essential information at a glance on the machine’s operation panel. The panel’s interactive help screens, solution-oriented maintenance and error messages make navigation simple and quick in any situation.

 

3DVIA Composer enables users to quickly and easily convert 3D CAD data into realistic images or animations. These can be integrated into user manuals, installation guides, training documents, or marketing materials and help to precisely demonstrate and explain individual details, uses and functions. Using 3DVIA Composer helps overcome communication barriers, shortens the processing time for technical documentation and reduces translation costs.

 

Authorized SolidWorks distribution partner, Solidpro Informationssysteme GmbH, provided consulting and implementation of SolidWorks design solutions and 3DVIA Composer.

 

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About pester pac automation GmbH

pester pac automation GmbH has been giving new impetus to pharmaceutical and cosmetic packaging for more than 40 years. With cutting-edge machine concepts that range from film wrapping and case packing to palletizing, the company, based in Wolfertschwenden, Germany, ranks among the leading companies in the sector. 450 employees are globally active in seven subsidiaries and 40 agencies that are part of a dynamic network for optimum packaging processes for multinational clients in the pharmaceutical and cosmetic industries. 

 

About Solidpro Informationssysteme GmbH

Solidpro Informationssysteme GmbH is based in Langenau, Germany, and offers professional and customized comprehensive CAD solutions for design. With many years of experience, the authorized SolidWorks system vendor supports its customers throughout the entire process chain; from design, simulation, and production through to coupling the CAD system with PPS systems. www.solidpro.de

About SolidWorks

Powered by the Dassault Systèmes 3DExperience Platform, SolidWorks 3D applications help millions of engineers and designers succeed through innovation. SolidWorks delivers an intuitive experience in product design, simulation, publishing, data management, and environmental impact assessment. For the latest news, information, or an online demonstration, visit our Web site (www.3ds.com/solidworks) or call 1-800-693-9000 begin_of_the_skype_highlighting            1-800-693-9000       (outside of North America, call +1-781-810-5011).

 

About Dassault Systèmes

Dassault Systèmes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations.  Its world-leading solutions transform the way products are designed, produced, and supported.  Dassault Systèmes’ collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world.  The group brings value to over 150,000 customers of all sizes, in all industries, in more than 140 countries.  For more information, visit www.3ds.com.

 

CATIA, SOLIDWORKS, SIMULIA, DELMIA, ENOVIA, GEOVIA, EXALEAD, NETVIBES,  3DSWYM and 3DVIA are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries.

 

SolidWorks is a registered trademark of Dassault Systèmes SolidWorks Corporation in the US and other countries. 3DVIA is a registered trademark and 3DVIA Composer is a trademark of Dassault Systèmes in the US and other countries. Other brand and product names are trademarks of their respective owners. © 2012 Dassault Systèmes SolidWorks Corp. 

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CATIA、DELMIA、ENOVIA、SIMULIAおよび3DVIAは、ダッソー・システムズ(Dassault Systèmes)もしくはダッソー・システムズの子会社の米国およびその他の国における登録商標です。
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CATIA, DELMIA, ENOVIA, SIMULIA, SolidWorks et 3DVIA sont des marques déposées de Dassault Systèmes et ses filiales aux Etats unis et/ou dans d’autres pays. Les autres marques et noms de produits sont des marques déposées de leurs propriétaires respectifs. Tous droits réservés © 2010 Dassault Systèmes SolidWorks Corp.

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CATIA, DELMIA, ENOVIA, SIMULIA, SolidWorks, and 3DVIA are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries. Other brand and product names are trademarks of their respective owners. Copyright © 2010 Dassault Systèmes SolidWorks Corp.

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CATIA, DELMIA, ENOVIA, SIMULIA, SolidWorks, and 3DVIA are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries. Other brand and product names are trademarks of their respective owners. Copyright © 2010 Dassault Systèmes SolidWorks Corp.

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CATIA, DELMIA, ENOVIA, SIMULIA, SolidWorks, and 3DVIA are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries. Other brand and product names are trademarks of their respective owners. Copyright © 2010 Dassault Systèmes SolidWorks Corp.

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CATIA, DELMIA, ENOVIA, SIMULIA, SolidWorks, and 3DVIA are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries. Other brand and product names are trademarks of their respective owners. Copyright © 2010 Dassault Systèmes SolidWorks Corp.

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