BAKER Drivetrain, Inc.
SUCCESS METRICS
- Cut documentation development time by 50 percent
- Reduced customer support telephone calls by 10 to 20 percent
- Improved clarity of installation instructions
- Supported requirements of broader motorcycle accessories market
The Challenge
BAKER Drivetrain, Inc. is a leading manufacturer of an extensive line of motorcycle transmissions, primary drive units, and clutches for original equipment manufacturers (OEMs) and the motorcycle aftermarket. While the company relied on SolidWorks® Professional design software to support its product development growth, BAKER needed a solution for developing easier-to-understand documentation—for the broader motorcycle accessories market—faster and with less manual effort.
The Solution
BAKER decided to implement SolidWorks Composer™ technical communications software because engineers could use it to quickly and easily create instruction illustrations and exploded views directly from SolidWorks design models. By implementing SolidWorks Composer software, BAKER cut technical communication development time by 50 percent, reduced customer support telephone calls by 10 to 20 percent, improved the clarity of its installation instructions, and supported the requirements of the broader motorcycle accessories market.
Products(s) Used: SolidWorks Composer
Benefit: Value, Results, Power, Collaboration, Implementation, Ease of Use, Support, Data Exchange, Career Advancement, Focus on Design, Design Better Products, Innovation, Manufacturability, Advanced Modeling, Product-level Drawings, Automated Documentation, Photorealistic Renderings, Integration
VAR: DASI Solutions, L.L.C
