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Home > Training & Support > Technical Support > Get Support

Get Support

Get Support

Get support for SolidWorks products, research issues and questions using the Knowledge Base and forums, and track your issues in the Customer Portal.

SolidWorks Support

Get support for SolidWorks, Simulation, SolidWorks PDM, and 3DVIA Composer products. Research issues and questions using the Knowledge Base, Forums, and submit issues when you need more help.

Free Product Support

Get support for eDrawings, DWGeditor, 3D ContentCentral, and DWGgateway products. Research issues and questions using the Knowledge Base and Forums, and submit issues when you need more help.

API Support

Get support for the SolidWorks API (Application Programming Interface). Research issues and questions using the examples, documentation, and Forums, and submit issues when you need more help.

Support Lifecycle

Support lifecycle for our 3D Mechanical CAD, Simulation, and Data Management Solutions products.

Product

Mainstream Support1

Extended Support2

SolidWorks 2009                 X  

SolidWorks 2008

               X

SolidWorks 2007
and previous versions 

 

 X

1 Mainstream support, with a current subscription service maintenance plan, includes access to technical support, resources within the SolidWorks support site, and service pack updates to issues.


2 Extended support, with a current subscription service maintenance plan, includes access to technical support, and resources within the SolidWorks support site. No further service packs will be made available for this release. 

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Technical Alerts

  • Available: SolidWorks Enterprise 2010 Beta program is available.
  • Available: SolidWorks 2010 Beta program is available.
  • Available: SolidWorks 2009 SP4.0 is available for download
  • News: SolidWorks Satisfaction Survey email invitation
  • Survey: Design Library Content


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Top Solutions

  • Remote solver capability in COSMOSFloWorks
  • What could be a reason that referenced files open up as Read-Only in SolidWorks even though they have been checked out and are writeable in the Enterprise PDM local file vault view?
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  • Why does a swept (sweep/solid/body) cut fail on an x64 machine, even though it works fine on 32-bit SolidWorks?
  • Where can I obtain the hot fix for SolidWorks 2009 SP3 (HotFix_482805) which is recommended for SolidWorks Enterprise PDM customers?


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