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Home > Training & Support > Technical Support > Get Support

Get Support

Get Support

Get support for SolidWorks products, research issues and questions using the Knowledge Base and forums, and track your issues in the Customer Portal.

SolidWorks Support

Get support for SolidWorks, Simulation, SolidWorks PDM, and 3DVIA Composer products. Research issues and questions using the Knowledge Base, Forums, and submit issues when you need more help.

Free Product Support

Get support for eDrawings, DWGeditor, 3D ContentCentral, and DWGgateway products. Research issues and questions using the Knowledge Base and Forums, and submit issues when you need more help.

API Support

Get support for the SolidWorks API (Application Programming Interface). Research issues and questions using the examples, documentation, and Forums, and submit issues when you need more help.

Support Lifecycle

Support lifecycle for our 3D Mechanical CAD, Simulation, and Data Management Solutions products.

Product

Mainstream Support1

Extended Support2

SolidWorks 2009                 X  

SolidWorks 2008

               X

SolidWorks 2007
and previous versions 

 

 X

1 Mainstream support, with a current subscription service maintenance plan, includes access to technical support, resources within the SolidWorks support site, and service pack updates to issues.


2 Extended support, with a current subscription service maintenance plan, includes access to technical support, and resources within the SolidWorks support site. No further service packs will be made available for this release. 

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Technical Alerts

  • Available: SolidWorks 2009 SP5.0 EV (Early Visibility) is available for download
  • Available: SolidWorks Enterprise PDM 2010 SP0 download is available to All Current Subscription Customers
  • Available: SolidWorks 2010 SP0 is available for download
  • Available: SolidWorks System Requirements


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Top Solutions

  • Why does the SolidWorks 2010 online help still have a 'Beta' label?
  • SolidWorks Enterprise PDM 2009 SP4.0 recommended database update is now available (Supersedes SPR512607_2009_SP4_hotfix)
  • What can cause instability in Microsoft Office applications on Windows Vista x64 when running SolidWorks at the same time?
  • When opening a Weldment part in SolidWorks 2009 SP4.0, why does the automatic trim/extend between Groups in a structural member fail?
  • Remote solver capability in COSMOSFloWorks


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