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Heath Tecna — Aircraft Interior Solutions

Heath Tecna is a leading global manufacturer of aircraft interior components and integrator of aircraft cabin reconfigurations.

As an OEM supplier to all major commercial aircraft manufacturers, Heath Tecna produces a range of aircraft interior products and systems — including stowage bins, ceiling panels, sidewall panels, cabin furniture, lavatories, closets, and partitions — which are now used in more than 30 percent of all operating aircraft with more than 100 passenger seats. Part of the Britax Premium Aircraft Interior Group, the 50-year-old company has three strategically located production facilities: in Bellingham, Washington; Camberley, United Kingdom (UK); and Avalon, Australia.

SolidWorks Express recently spoke with Heath Tecna engineering manager Tim Rankin about the company's use of Cadpo's i.get.it eLearning system.

What challenges led to your purchase of the i.get.it training?
"A large number of new Solidworks seats and a limited number of experienced users, plus the need to evaluate where people need help and then provide targeted training."

Describe how you received i.get.it — for example, was it delivered as part of a packaged service program from your authorized SolidWorks reseller?

"We puchased i.get.it as part of a training solution from our VAR. We needed additional ways to provide cost-effective training to our expanding SolidWorks user base."

How have you used .i.get.it measurable and customizable features to help you manage company, department and individual training?
"With the SolidWorks Skills Gap Assessment, we've been able to analyze knowledge gaps at both the group and department levels to develop a skills improvement program. In the future, we should be able to better target instructor-led/classroom training from these assessments."

Describe cost or time savings using i.get.it's online instruction, Skills Gap Assessment, or referencable database

"On short notice, one of our users needed to add a drawing course to his Learning Path. He quickly learned the required skills in his spare time. The alternative was off-site training and he couldn't at that time we couldn't afford to lose his productivity even for a day."

How has your company been able to analyze knowledge gaps within a group or department to develop a skills improvement program?

"Once our users completed the SolidWorks Skills Gap Assessment, we used the reports within the administrative tools to drill down and understand the type of training required for each individual. We can now better determine the type of training required, whether it's online or instructor-based."

Interview with i.get.it users:

• Planar Systems, Inc.
• ProTeam