Standalone Product

What happens if I don’t activate my product?

If you do not activate your product by the 30th day after you first installed and launched your SOLIDWORKS product, it will stop working until you activate it.

How do I transfer my license?

You can move your software from your current computer to a new computer, open SOLIDWORKS then use the Help > Transfer License feature.

This feature deactivates the product on your current machine so it can be reactivated on the new machine. You then go to the new computer, install SOLIDWORKS then start it and select Help > Activate to proceed with the activation process.

How soon must I activate my standalone product?

You must activate your product within 30 days after you first installed and launched your SOLIDWORKS product. (Users working with an evaluation license equipped with product activation will have different timing requirements for the activation step).

Does SOLIDWORKS offer online licensing to eliminate having to transfer activations from the activation server?

Where can I find basic tutorials to learn the fundamentals of SOLIDWORKS?

If you have installed SOLIDWORKS on your computer, you can access the tutorials by following these steps:

  1. Launch SOLIDWORKS. Navigate to Help > SOLIDWORKS Tutorials.
  2. Navigate to Help > SOLIDWORKS Tutorials.

If you are using a SOLIDWORKS Student Premium license (SEK, or Student Engineering Kit) or a SOLIDWORKS Student Edition license, you can access the SOLIDWORKS tutorials on MySolidWorks.com after registering your serial number (one that begins with 9020…). Refer the related FAQ in this document about how to register your serial number on MySolidWorks.com to gain access to all the videos and learning resources.

Note that full access to MySolidWorks.com is not automatically granted for Student Standard (SDK, or Student Design Kit) licenses.

Student Edition Technical FAQs

What can cause "Failed to initialize Visual Basic for Apps, equations and macros will not work. Are you low on disk space?" upon start-up of SOLIDWORKS®?

This problem can occur if users have insufficient permission/access to write to "HKEY_CURRENT_USER\Software\SOLIDWORKS" (registry key). Please ensure the user has write access to the above registry key. In conjunction, ensure the user has at a minimum read access to "HKEY_LOCAL_MACHINE\Software\SOLIDWORKS" as it populates the former registry key from this information. (you can run registry editor from Start > Run > type "regedit" (without quotes) and select OK. This will launch registry editor).

Caution: Incorrectly editing the registry can severely damage your operating system. The SOLIDWORKS Technical Support team strongly suggests that you back up the registry data before making any changes to the registry.  In addition to the above cause, this problem can also occur if there is problem with the installation of a Microsoft component (Microsoft Visual Basic 7.1) required for SOLIDWORKS.

If the above solution does not work, please try the following to troubleshoot the issue:

  1. Uninstall Microsoft Visual Basic 7.1.  This program is not visible in Programs and Features, so open a command prompt and type:    msiexec.exe /x{90120064-0070-0000-0000-4000000FF1CE}
  2. Restart the computer
  3. Browse to <DVD or SOLIDWORKS Download location>\prereqs\VBA
  4. Double click vba71.msi
  5. Double-click vba71-kb2783832-x64.msp
  6. Double-click vba71_1033.msi* Please make sure to follow this order.  Also, install the language-specific VBA* by double-clicking the respective MSI file
  7. Once done with the reinstall/repair of VBA, perform a repair of the SOLIDWORKS installation

*Install the following package for the desired language:

  • vba71_1028.msi Chinese
  • vba71_1031.msi German
  • vba71_1033.msi English
  • vba71_1036.msi French
  • vba71_1040.msi Italian
  • vba71_1041.msi Japanese
  • vba71_1042.msi Korean
  • vba71_1046.msi Portuguese-Brazilian
  • vba71_2052.msi Chinese-Simplified
  • vba71_3082.msi Spanish

Please note that the default download location is C:\users\<username>\Documents\SOLIDWORKS Download\ <SOLIDWORKS _Version>.

The Installation Manager shows an error related to SOLIDWORKS Electrical when I am trying to install. How do I resolve this error?

This error is related to the installation of SQL Server, which is required for the SOLIDWORKS Electrical software included in your package.

Do you use SOLIDWORKS Electrical? If not, you can deselect it for installation. To do that, run the installation again and on the summary page, click change for ‘Product Selection,’ deselect SOLIDWORKS Electrical from the list, and proceed with the installation.

If you use SOLIDWORKS Electrical, please try the following to troubleshot the issue:

Under Electrical Options, on the Summary page of the Installation Manager, make sure the correct SQL server instance is selected in the Electrical options of the Installation Manager and try the installation.

You can try the following:

  • Try renaming the current instance TEW_SQLEXPRESS to TEW_SQLEXPRESS_1
  • Try to install with “Install with a new instance of SQL Server”

I have a Student Edition serial number; can I upgrade to the latest version or can I download & install the latest version?

No, Student Edition serial numbers are version specific. Hence, it is not possible to install other versions with the same serial number. You can only install the version entitled by your serial number.

Why does the following error message occur during download and install? "Could not connect to the SOLIDWORKS server to determine which products you are entitled to install. Check the Internet connection and click retry"

This error can occur if the Installation Manager is not able to connect to the SOLIDWORKS download servers. Try the following to resolve the issue:

Procedure A:

  1. Set Internet Explorer as your default browser and reset Internet explorer to default settings. In the IE browser > Tools > Internet Options > Advanced and click “Restore advanced settings” and click “Reset” at bottom.
  2. Close browser and restart it
  3. Change IE compatibility mode: In IE menu >Tools > Compatibility View (select the option) and/or Compatibility View Settings, check the box "Display all websites in Compatibility View"
  4. Try to download and install SOLIDWORKS

Procedure B:

If the issue is still not resolved, add the following domains to the firewall’s/proxy server exceptions list:

  1. solidworks.com
  2. im-ak.solidworks.com
  3. dl-ak.solidworks.com
    use port 80 for adding all the above exceptions. Then try to download and install again

Procedure C:

There might be an issue with your Internet connection. Please check with your Internet service provider and see if they can help.

What minimum system requirements are recommended for SOLIDWORKS to function smoothly?

Note that the system requirements for commercial versions and Student Edition versions are not different. For details, please check this link: www.solidworks.com/SystemRequirements

This link provides the minimum system requirements for running SOLIDWORKS.

Uninstall SOLIDWORKS from Control Panel > Program and Features; uninstallation fails with errors. How can I uninstall it to install the new version of SOLIDWORKS?

You can contact SOLIDWORKS Student Edition Support and provide the Installation Manager logs.

To go to the Installation log folder, you can type %appdata% at Start > RUN and press Enter, and it will open the "Roaming" folder. In the "Roaming" folder, go to the "SOLIDWORKS" folder. Under the "SOLIDWORKS" folder, you will find a folder named “Installation log.”  Zip this complete folder and provide it for investigation.

However, before contacting the support team, you can follow this procedure to troubleshoot the issue:

Try a complete uninstallation of SOLIDWORKS using the Microsoft fixit tool:

  1. Download the Microsoft fixit tool from this link:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

  1. Run the downloaded tool and click Next
  2. Click Uninstalling
  3. In product selection select ' SOLIDWORKS (version) ' and click Next to follow uninstallation process
  4. Repeat the process until all the versions of SOLIDWORKS and all the SOLIDWORKS products are uninstalled
  5. Try installation of SOLIDWORKS

I am unable to uninstall SOLIDWORKS from Control Panel > Program and Features; uninstallation fails with errors. How can I uninstall it to install the new version of SOLIDWORKS?

You can contact SOLIDWORKS Student Edition Support and provide the Installation Manager logs.

To go to the Installation log folder, you can type %appdata% at Start > RUN and press Enter, and it will open the "Roaming" folder. In the "Roaming" folder, go to the "SOLIDWORKS" folder. Under the "SOLIDWORKS" folder, you will find a folder named “Installation log.”  Zip this complete folder and provide it for investigation.

However, before contacting the support team, you can follow this procedure to troubleshoot the issue:

Try a complete uninstallation of SOLIDWORKS using the Microsoft fixit tool:

  1. Download the Microsoft fixit tool from this link:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

  1. Run the downloaded tool and click Next
  2. Click Uninstalling
  3. In product selection select ' SOLIDWORKS (version) ' and click Next to follow uninstallation process
  4. Repeat the process until all the versions of SOLIDWORKS and all the SOLIDWORKS products are uninstalled
  5. Try installation of SOLIDWORKS

I have lost my serial numbers for my Student Edition. How can I get my serial numbers again?

Please contact the online store/reseller from whom you have purchased the Student Edition license. They can provide you with information regarding your serial numbers and/or any questions related to your order process.

If I'm a Veteran, where can I purchase the SOLIDWORKS Student Edition?

It is possible to purchase the SOLIDWORKS Student Edition from the SOLIDWORKS student store website. Use this link:www.solidworks.com/studentstore

Please note that Student Edition license for Military Veterans can be purchased through this link: www.solidworks.com/mvp