The Path to Consumer Loyalty

Learn to align shopper experiences with consumer expectations through hyper-personalization. This webinar, featuring research from the Aberdeen Group, explains how best-in-class companies are maximizing customer loyalty and spend by taking a personalized approach to consumer experiences.

During this webinar, featuring expert commentary from Omer Minkara, VP & Principal Analyst, Aberdeen and Bastien Hillen, Senior Director, Dassault Systemes, you’ll learn what you need to establish to become best-in-class, including:

  • What processes you should have in place
  • What you need to measure
  • Organizational changes you might want to make
  • Data/knowledge management considerations
  • Technologies you should evaluate

In addition, you’ll hear examples of hyper-personalization success stories from Stitch Fix, IKEA, Netflix, and ECCO.