Manufacturing leaders know, gaining and retaining a customer's business requires more than just providing a solid service or product. Equally important is the customer's experience with your organization. From the first phone call to receiving payment, customer service defines your clients’ experience and can often be the deciding factor between gaining or losing future sales for your company.
DELMIAWorks (formerly IQMS) CRM software provides the tools to help maintain positive customer and supplier relationships. From the initial marketing campaign and sales contacts to customer and technical support calls, DELMIAWorks CRM captures, manages and tracks the details of every customer, partner and vendor interaction in a single system. Because our CRM is incorporated with the entire DELMIAWorks manufacturing ERP software solution, all areas are connected to eliminate duplicate data entry and wasted time jumping between various unrelated and stand-alone packages.
DELMIAWorks CRM Software lets you put the main focus back where it belongs: on the customer. The result is happier and more loyal customers, suppliers and partners.
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DELMIAWorks solutions solve your manufacturing challenges by connecting the entire design to manufacture process.