Question 1

Is support included if I purchase online?

Accepted Answer

Yes. Support is included with your purchase.

Question 2

Do you have resources to help me get started with 3DEXPERIENCE SOLIDWORKS?

Accepted Answer

A dedicated getting started WIKI has everything you need to get up and running. Upon purchase you will receive access to the WIKI.

Question 3

How do I download and install 3DEXPERIENCE SOLIDWORKS?

Accepted Answer

Upon purchase you will receive instructions to download and install.

Question 4

How long does my purchase of 3DEXPERIENCE SOLIDWORKS last?

Accepted Answer

3DEXPERIENCE SOLIDWORKS is available to purchase online in quarterly and yearly term licenses.

Question 5

Can I cancel my order if I change my mind?

Accepted Answer

For Yearly and Quarterly subscriptions, we currently have a 15-day cancellation policy. If you submit your cancellation request up to 15 days after your purchase, we will cancel and refund your order. This policy however does not apply for trial offers, monthly subscriptions or quarterly and yearly renewals. If you are eligible to a refund & cancellation, please contact us via this support form and we will get back to you shortly.

Question 6

Can I buy online from any country in the world?

Accepted Answer

At this time, buying online is available in these countries.

Question 7

How much does 3DEXPERIENCE SOLIDWORKS cost?

Accepted Answer

3DEXPERIENCE SOLIDWORKS is available to purchase online in three quarterly or yearly subscriptions: Standard, Professional, and Premium.Quarterly Subscription 3DEXPERIENCE SOLIDWORKS Standard is $846 USD/quarter3DEXPERIENCE SOLIDWORKS Professional is $1,038 USD/quarter3DEXPERIENCE SOLIDWORKS Premium is $1,416 USD/quarterYearly Subscription 3DEXPERIENCE SOLIDWORKS Standard is $2,820 USD/year3DEXPERIENCE SOLIDWORKS Professional is $3,456 USD/year3DEXPERIENCE SOLIDWORKS Premium is $4,716 USD/yearThese are USA prices for a single user, excluding local taxes. Please view your preferred subscription in the cart for pricing in a different country.

Question 8

Are 3DEXPERIENCE SOLIDWORKS files and SOLIDWORKS 3D CAD files compatible?

Accepted Answer

Yes, they are the same file types. 3DEXPERIENCE SOLIDWORKS and SOLIDWORKS 3D CAD files are 100% compatible.

Question 9

Can I collaborate and share data with stakeholders?

Accepted Answer

Yes. Product development takes a full team, and SOLIDWORKS with the cloud helps your teams work together from any location, improving design efficiency and communication while streamlining product development to meet business goals. SOLIDWORKS with Cloud Services, 3DEXPERIENCE SOLIDWORKS, and SOLIDWORKS xDesign are all connected to the 3DEXPERIENCE® platform, a cloud-based business and innovation platform that scales with you. Here’s a preview of what the cloud can do for you on day one:Connect all stakeholders inside and outside of your organization with a single source of truthEasily share and markup designs with any stakeholderStore and revise models with secure, CAD-aware cloud storage

Question 10

Does 3DEXPERIENCE SOLIDWORKS run on the cloud?

Accepted Answer

3DEXPERIENCE SOLIDWORKS is a locally-installed program deployed from the cloud. A named user license gives you the flexibility to install 3DEXPERIENCE SOLIDWORKS on multiple devices. If you are interested in a purely browser-based solution, explore the suite of next-generation product development solutions available with SOLIDWORKS xDesign.

Question 11

Can I work offline?

Accepted Answer

Yes, you can use 3DEXPERIENCE SOLIDWORKS when you are not connected to the internet. You can work offline for a limited period of time without connecting to the 3DEXPERIENCE platform with the Work Offline command. You can work offline for 30 consecutive days maximum. In addition, if you lose your internet connection during a design session, just save your work locally, restart 3DEXPERIENCE SOLIDWORKS, and you will be automatically working in Offline Mode.