1. SOLIDWORKS
  2. Universal Cycles Ltd.

Challenge

Improve the quality of bicycle documentation for customers and distributors while taking advantage of Internet—and smartphone—based communication technologies.

Solution

Implement SOLIDWORKS Professional design software in concert with SOLIDWORKS Composer technical communication software.

Results

  • Cut product manual development from 18 months to two weeks
  • Reduced translation costs through use of less verbiage
  • Took advantage of smart QR technology to access animations
  • Improved customer documentation experience

SOLIDWORKS Composer has enabled us to quickly create professional, concise instruction sheets and videos that impress our distributors and end customers, increasing customer satisfaction … With SOLIDWORKS Composer, we simply call up the 3D models, create our illustrations, and drop them in the manual.

Stuart Wortley
Design Engineer