# Van Herk Ensures Long-term Client Relationships with Superior Document Management

See how combining SOLIDWORKS and 3DEXPERIENCE Works enables real-time design collaboration and data management for internal and external stakeholders.

![Van Herk Ensures Long-term Client Relationships with Superior Document Management](/sites/default/filesd10/styles/webp/public/migration/2022-07/van-herk.jpg.webp)

- [Watch Video 
2 minutes](https://www.youtube.com/watch?v=tCgTxk20prw)

### Challenge

Accurate and detailed collaboration is vital to success when develop customized solutions for production automation and special tooling.

### Solution

Adding **3D**EXPERIENCE Works collaboration solutions to its existing SOLIDWORKS® installation.

### Results

- Easy delivery of all necessary technical documentation such as risk analyses, manuals, diagrams, etc.
- A single document management and storage platform
- Secure access for employees and customers
- One location for all product data

Van Herk Mechatronica, in Lage Mierde, the Netherlands, is a mechanical design consultancy and engineering solutions company that invents, designs, develops, and builds customer-specific solutions. [Van Herk Mechatronica](https://www.vhmt.nl/) takes on complete product development projects from concept to delivery, including the delivery of all necessary technical documentation such as risk analyses, manuals, diagrams, and anything else a client requests.

"We build and develop customized solutions for production automation and special tooling," says owner Ruud Van Herk. The specialized tooling ensures production operations can be done in the simplest and most ergonomic way. To achieve these ends, Van Herk Mechatronica essentially becomes a temporary engineering department for its customers. Therefore, communication and collaboration are vital to success, along with fast and accurate delivery.

![Van Herk Ensures Long-term Client Relationships with Superior Document Management](/sites/default/files/inline-images/van-herk2.jpg.png)

In addition, because Van Herk Mechatronica strives for long-term client relationships, a single document management and storage platform are vital to customer satisfaction. When the company ran into a few challenges concerning its document management, it found

- [**3D**EXPERIENCE Works](https://www.solidworks.com/3dexperience-works) products to be the right solution.

### Related Resources

The platform is cloud-based. That means I'm no longer bound by my location. I can easily share information and designs with clients.

Ruud Van Herk

Owner

### Facilitating Communications via the Cloud

The

- [**3D**EXPERIENCE platform](/lp/solidworks-cloud-solutions-2019) makes it easy to work with everyone on the team, regardless of location. Designers have instant access to other contributors' updates on the platform, enabling real-time concurrent design. The platform makes it convenient to communicate concerns, identify issues, and propose resolutions with designers, engineers, managers, and even customers. Everyone with a secure access link to the platform can participate in the product development process.

![Van Herk Ensures Long-term Client Relationships with Superior Document Management](/sites/default/files/inline-images/van-herk3.jpg)"The platform is cloud-based. That means I'm no longer bound by my location. I can easily share information and designs with clients. They can share their input," says Van Herk. "We can easily access this information and give feedback on the same platform…and everything is stored safely—that definitely gives me peace of mind."

### Integrated Tools Enable Everyone to Stay In Sync

By connecting to the **3D**EXPERIENCE platform, designers can continue their work in

- [SOLIDWORKS](http://www.solidworks.com/). The shared data updates automatically as designs change, so everyone stays in sync. At the same time, the design data becomes part of a unified product definition, which enables the seamless use of the data throughout the company.

![Van Herk Ensures Long-term Client Relationships with Superior Document Management](/sites/default/files/inline-images/van-herk4.png)

### Learn More About SOLIDWORKS and 3DEXPERIENCE Works