SOLIDWORKS Frequently Asked Questions

We collect the minimum information required to successfully verify the product license for each product installation, which includes: the product serial number, name, version, and language; the operating system name, version, and language; and your computer’s processor and hard-disk type. This information is combined, encrypted, and then sent to SOLIDWORKS for verification.

3D CAD (computer-aided design) software enables engineers and designers to create, modify, and optimize three-dimensional models digitally. It uses parametric modeling, real-time visualization, and integrated analysis tools to streamline product development from concept to manufacturing.

A CNC machine (Computer Numerical Control) uses programmed instructions to cut, carve, or engrave materials like wood, metal, or plastic with high precision. When paired with personal-use CAD software such as SOLIDWORKS for Makers, you can design accurate parts and send toolpaths directly to your machine for detailed hobby or repair work.

Command Predictor is an AI tool that analyzes your actions during a 3D modeling session. Based on your current task, it anticipates and suggests the tools you are most likely to need next. This feature helps streamline your workflow by reducing the time you spend searching for commands.

A SOLIDWORKS Reseller Partner, also known as a Value-Added Reseller (VAR), is an independent business that sells and supports SOLIDWORKS design and product development software. SOLIDWORKS resellers work directly with customers to help them implement, optimize, and get the most value out of their purchase.

A license server is a workstation that is set up to serve license clients. The license server grants permission to license clients to execute SOLIDWORKS.

SOLIDWORKS AI refers to a set of intelligent capabilities that assist engineers by automating repetitive tasks, providing design guidance, and enabling workflow-level orchestration through both embedded features as well as Virtual Companions you can interact with via natural language.

Artificial intelligence (AI) in CAD software refers to systems and AI models that perform tasks that typically require human intelligence. This includes learning from user actions, recognizing patterns and making predictions. For CAD designers and mechanical engineers, this means tools that can automate repetitive tasks, suggest next steps and assist in the overall design process. This technology helps improve your workflow and accelerate product development.

Drone CAD software enables you to design and test drones with precision before building them. With SOLIDWORKS for Makers, you can create frames, arms, propeller mounts, and housings for multirotor or fixed-wing drones, ensuring a perfect fit, strength, and balance for your build.

The CSWP exam is a comprehensive, non-proctored online exam that tests an individual’s ability to design and analyze parametric parts and movable assemblies using a variety of complex features in SOLIDWORKS, including design validation tools. A Certified SOLIDWORKS Professional is an individual that has successfully passed this exam.

Cloud Services connects your SOLIDWORKS data to the cloud-based 3DEXPERIENCE platform. This connection enables you to leverage built-in tools to easily share and mark up designs, store and revise your data in the cloud, and manage and control the release of engineering data to manufacturing.

Visit the Cloud Services page to watch demo videos and learn more about collaborative design with SOLIDWORKS.

Genuine SOLIDWORKS software is legally licensed and should only be purchased directly from Dassault Systèmes SOLIDWORKS Corporation or through an authorized SOLIDWORKS reseller.

• Access to new releases and software updates available for download on the Customer Portal
• Local Technical Support provided by your Value Added Reseller
• MySolidWorks.com – Training, 24/7 Knowledge Base, and Discussion Forums
• Access to exclusive products such as SOLIDWORKS Visualize Standard* and SOLIDWORKS CAM**
• Access to Certification exam vouchers 
• And so much more!

* Available to download for every SOLIDWORKS Professional and Premium license on active Subscription 
** Available to download for every SOLIDWORKS Standard, Professional, and Premium license on active Subscription

Technical support comes in two forms:

• Live support includes live technical support from your local SOLIDWORKS value-added reseller (VAR) who has been trained and certified by SOLIDWORKS to help you trouble shoot an array of technical issues.
• Electronic support includes an abundance of resources all accessible online.  These resources include access to the Knowledge Base, tech tips, help files, tech alerts, web casts, service request reporting and tracking through our 3DSupport App, access to our Enhancement Request community and more. Please visit our SOLIDWORKS.com support home page for links to these resources.

Product activation is an anonymous, secure, and hassle free process that authenticates licensed users during the installation process. The process verifies that the serial number is legitimate, and has not been activated on more systems than allowed by the SOLIDWORKS End-User License Agreement (EULA). It does not affect the ability of licensed users to use their software the way they always have.