Subscription Services

Can you add additional users to subscription services?

The Subscription Service fee will be pro-rated for additional users. All seats will be tied to the same subscription period.

What is included in Subscription Services?

* Available to download for every SOLIDWORKS Professional and Premium license on active Subscription  ** Available to download for every SOLIDWORKS Standard, Professional, and Premium license on active Subscription

Why should I purchase Subscription Services?

Enrolling in Subscription Services helps you get the most out of your SOLIDWORKS software because access to the latest product releases and expert technical support saves you time and money.  Improved software performance, innovative new product features, live technical support and 24 hour electronic technical support helps keep you focused on what matters most designing great products.

How do I purchase Subscription Services?

The easiest way to order SOLIDWORKS Subscription Services is to contact your local VAR. If you are unsure who your VAR is, please contact SOLIDWORKS and we will assist you.

What languages are supported?

SOLIDWORKS Software is available in thirteen languages. Live technical support is provided by your local VAR which helps insure you receive support in your region’s local language.

What is included in technical support?

Technical support comes in two forms:

  • Live support includes live technical support from your local SOLIDWORKS value-added reseller (VAR) who has been trained and certified by SOLIDWORKS to help you trouble shoot an array of technical issues.
  • Electronic support includes an abundance of resources all accessible online.  These resources include access to the Knowledge Base, tech tips, help files, tech alerts, web casts, service request reporting and tracking through our 3DSupport App, access to our Enhancement Request community and more. Please visit our SOLIDWORKS.com support home page for links to these resources.

How do I access technical support?

The quickest way to access technical support is to create a service request in our 3DSupport App or call your SOLIDWORKS Reseller. It’s that simple.

What is SOLIDWORKS Subscription Services?

The easiest way to order SOLIDWORKS Subscription Services is to contact your local VAR. If you are unsure who your VAR is, please contact SOLIDWORKS and we will assist you.

How do I receive new releases and service packs?

Software releases and service packs can be downloaded directly from our Downloads page on SOLIDWORKS.com.