SolidWorks Composer Support
Support, community, and learning resources.
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Support Eligibility
Customers with active SolidWorks Subscription Service get full support access to VAR technical support resources, Knowledge Base, resources within the SolidWorks support site, and service pack updates.
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Service Packs*
Service Packs provide updates to a major version for known problems.
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Hotfixes*
Hotfixes address business-critical issues that typically affect a small number of users, are distributed upon request, and are specific to a Service Pack.
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Service Packs and Hotfixes are available until the end date listed below. Technical support is available past the end date, but is limited to non-software (Service Packs and hotfixes) solutions. Some issues may not be addressable due to technical limitations.
Product Support Lifecycle* | ||||
Product | VAR Support Active | Service Packs | Hotfixes | |
SolidWorks Composer 2017 | ![]() |
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SolidWorks Composer 2016 | ![]() |
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SolidWorks Composer 2015 and previous | ![]() |
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For SolidWorks Composer questions or issues you may:
- | Ask questions in the SolidWorks Composer Forums The community is a great place to interact with other users and get questions answered. . |
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- | Search the Knowledge Base for answers* Search the Knowledge Base for common solutions and existing SPRs (bugs). . |
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- | Contact your local Value Added Reseller (VAR)* If you do not find an answer, contact your VAR and log the issue to get more help |
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* | Subscription Service required for full access. Learn more... |
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