SOLIDWORKS Frequently Asked Questions

Every SOLIDWORKS Design license (Standard, Professional, Premium and Ultimate) includes access to AI Virtual Companions and full 3DEXPERIENCE platform access. These are not add-ons or upgrade items; they're included in every tier at no extra cost. SOLIDWORKS AI usage is based on a Token consumption model.

3DEXPERIENCE platform access gives every SOLIDWORKS Design user cloud-based collaboration tools, connected data management and access to Dassault Systèmes' broader ecosystem of applications — all included from day one for designers and engineers.

Yes. SOLIDWORKS Design is the most widely used 3D CAD package in education. 

SOLIDWORKS is used to introduce students to engineering in thousands of high schools, colleges, and universities all over the world. Learn more about our solutions for education.

Dedicated solutions for students help you rise above your peers by developing the design and engineering skills you need to be successful for the next step in your education, or when it is time to enter the job market. Learn more about our solutions for students. 

SOLIDWORKS solutions are available to purchase through Reseller Partners and directly online. Whether you choose to buy from a Reseller partner or online, you will be connected with a Reseller Partner for onboarding and lasting support.

At this time, buying online is available in these countries.

We currently have a 15-day cancellation policy. If you submit your cancellation request up to 15 days after your purchase, we will cancel and refund your order.

For Yearly and Quarterly subscriptions, we currently have a 15 days cancellation policy. This policy however does not apply for trial offers, monthly subscriptions or quarterly and yearly renewals.

If you are eligible to a refund & cancellation, you can cancel your order in your Account.

If you're based in India, please reach out to us by completing this form (select Other), and our team will get back to you shortly.

Yes! With the 3DEXPERIENCE platform (using the 3DSwymer role), you have the capability to foster collaboration among stakeholders, facilitating a dynamic and innovative work environment. Here's how:

• Store your CAD files and share data, track your progress and monitor your KPIs using personalized dashboards
• Actively involve team members as you grow and build a true online community of users and contributors
• Suggest ideas and track progress through idea funnels

Yes, you can upgrade from one SOLIDWORKS Design tier to a higher one. SOLIDWORKS Design licenses are structured so that each tier builds on the previous one. You can upgrade from Standard to Professional, Professional to Premium or Premium to Ultimate at any point. Your authorized SOLIDWORKS Reseller Partner can advise on upgrade paths, licensing terms and any applicable costs based on your current subscription or perpetual license status.

The core 3D CAD tools of SOLIDWORKS Design, such as modeling, simulation, and drawing creation, operate locally and do not require a constant internet connection. However, features on the 3DEXPERIENCE platform, including cloud simulation and cloud-based PLM tools, do require internet connectivity.

SOLIDWORKS Design licenses are locally installed, with two options for deployment and connecting your design data to the 3DEXPERIENCE platform and Cloud Services.

• Single-user license: SOLIDWORKS Design includes an automatic connection to the 3DEXPERIENCE platform and Cloud Services.
• Device license: SOLIDWORKS Design with Cloud Services allows users to connect to the 3DEXPERIENCE platform and advanced cloud-enabled features.

If you are interested in a cloud-native, browser-based solution, explore the suite of next-generation product development solutions available with SOLIDWORKS xDesign.

A SOLIDWORKS Reseller Partner, also known as a Value-Added Reseller (VAR), is an independent business that sells and supports SOLIDWORKS design and product development software. SOLIDWORKS resellers work directly with customers to help them implement, optimize, and get the most value out of their purchase. If you need help deciding on a solution to fit your business, Reseller Partners have the industry expertise to help you make the best selection. Learn more about Reseller Partners or contact us to connect with an expert in your area. 

Your data is securely stored in the 3DEXPERIENCE platform, granting access to current files. You have control over access to data and receive live design updates through instant notifications.

In addition we perform daily customer data backups to ensure the safety and security of your data. By securely storing your data on the 3DEXPERIENCE platform, users always work with the latest version, eliminating the danger of overwriting data.

Learn more

The SOLIDWORKS xDesign includes the 3D Render role (xStudio) to generate photorealistic renderings.

Rendering credits are needed to carry out a rendering job using xStudio. The number of credits required generally varies based on factors such as image size, resolution, and complexity, usually falling within the range of a few credits to 8 per rendering. The number of required credits is indicated and updated in real-time on the rendering job queue.

This offer provides you with 135 credits; if your project demands more, additional credits can be purchased here.

SOLIDWORKS Design is available to purchase online in quarterly and yearly term licenses.

SOLIDWORKS Design with Cloud Services is available to purchase online in yearly term licenses.