SOLIDWORKS Frequently Asked Questions

SOLIDWORKS has a global network of more than 400 authorized Reseller Partners that provide local support, training, and services. Reseller Partners offer in-depth knowledge of local markets and regulations, providing even more value to you and your company. Local Reseller Partners provide live support via chat, videoconference, or telephone. You can use the SOLIDWORKS Reseller Partner locator to find a reseller in your area.

You can download the Student Edition from www.solidworks.com/SEK

If you have a serial number (9020…), you can follow these steps to download:

1. Go to the link www.solidworks.com/SEK
2. Select “Yes” for the Option "I already have a serial number that starts with 9020"
3. Choose the appropriate SOLIDWORKS version from the drop/down list
4. Select ‘Request Download’ and accept terms and conditions
5. Click ‘Download’ > exe will be downloaded

If you have an SDK-ID:

1. Go to the link www.solidworks.com/SEK
2. Select “No” for the Option "I already have a serial number that starts with 9020"
   (Note:  Your serial numbers will be displayed on screen later, as well as provided via email, once you proceed for downloading)
3. Enter your SDK-ID (This ID can be obtained from your teacher/professor at school/college/university)
4. Choose the appropriate SOLIDWORKS version from the drop/down list
5. Select ‘Request Download’ and accept terms and conditions
6. Click ‘Download’ > exe will be downloaded

If you have installed SOLIDWORKS on your computer, you can access the tutorials by following these steps:

1. Launch SOLIDWORKS. Navigate to Help > SOLIDWORKS Tutorials.
2. Navigate to Help > SOLIDWORKS Tutorials.

 If you are using a SOLIDWORKS Student Premium license (SEK, or Student Engineering Kit) or a SOLIDWORKS Student Edition license, you can access the SOLIDWORKS tutorials on MySolidWorks.com after registering your serial number (one that begins with 9020…). Refer the related FAQ in this document about how to register your serial number on MySolidWorks.com to gain access to all the videos and learning resources.

Note that full access to MySolidWorks.com is not automatically granted for Student Standard (SDK, or Student Design Kit) licenses.

Answer: A WI error codes reference can be found on the Microsoft website.

• For inquiries about your purchase, managing your subscription, or accessing your 3DEXPERIENCE platform, please submit an Online Support Form.

• For setup and usage questions, visit the Makers Support Center for guides, troubleshooting, and tutorials.

• If you have a specific question or need technical advice, join the Maker | Support community.

• To share projects and connect with other Makers, become part of the Made in 3D community, where you can discover creative builds, get inspired by others, and collaborate on personal projects.

Please contact your SOLIDWORKS reseller for pricing.

Send an email to support@tangix.com

For all exams, the minimum version necessary is listed on the information page of that exam.  Please go to www.solidworks.com/certification and click on the individual exam information page links on the left.

Note that SDKs (Student Design Kits, or Student Standard) are a limited version based on the SOLIDWORKS Standard package. Add-in products like Toolbox, Simulation, Routing, etc. are not included in the SOLIDWORKS Standard package. You can check the products that are included in Standard and other packages by using the link below:

www.solidworks.com/solidworks-3d-cad

If you want to use add-in products, please purchase the SOLIDWORKS Student Edition license through this link: www.solidworks.com/studentstore

You can stream SOLIDWORKS to HTML5 compatible browsers, including the latest versions of Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, and Microsoft Edge, on desktop devices, including Windows, Mac, Chromebooks, and Linux PCs.

This error is related to the installation of prerequisite VC++ components. To troubleshoot the issue, try reinstallation of VC++ components manually:

1.  Go to Start > User Account > User Account Control Settings. Set it to “Never Notify”. Restart the system
2.  Login as administrator
3.  Uninstall VC++ redistributable components (2008 and 2010 and 2012, 2013, 2015) from Programs and Features
4.  Restart the computer
5.  Login as administrator
6.  Reinstall: VC++ 2008 and 2010 and 2012, 2013, 2015
   
   [a] downloaded files\prereqs\VCRedist9\vcredist_x86.exe and vcredist_x64.exe
   [b] downloaded files\prereqs\VCRedist10\vcredist_x86.exe and vcredist_x64.exe
   [c] downloaded files\prereqs\VCRedist11\vcredist_x86.exe and vcredist_x64.exe
   [d] downloaded files\prereqs\VCRedist12\vcredist_x86.exe and vcredist_x64.exe
   [e] downloaded files\prereqs\VCRedist14\vcredist_x86.exe and vcredist_x64.exe
    
7.  Restart your computer
8.  Login as administrator
9.  Install SOLIDWORKS

Your reseller provides first line support for SNL or Standalone products

All SOLIDWORKS products are on product activation and will be required to activate with the exception of eDrawings.

Starting with SOLIDWORKS 2019-2020, add-on products like CAM, Composer, Electrical, Simulation, Flow Simulation, etc. are included under the CAD serial number itself.  You are not required to input serial numbers separately to install these products.  Just enter the serial number for CAD; all other fields should be empty and deselected.

Note that SOLIDWORKS PCB, SOLIDWORKS PDM, and other server products are not part of the list of products included with SOLIDWORKS CAD. You will need a separate serial number if installing these products. SDK licenses are entitled to only SOLIDWORKS Standard products. You can find the list of features for SOLIDWORKS Standard through the product matrix at this link - www.solidworks.com/solidworks-3d-cad 

It indicates that the SDK-ID has already expired. An SDK-ID is sent to a school/college/university from the reseller. Please contact your school/college/university to get the newest SDK-ID.  If the SDK-ID has expired, the school needs to contact their reseller to request for a new ID.