SOLIDWORKS Frequently Asked Questions

A SOLIDWORKS Reseller Partner, also known as a Value-Added Reseller (VAR), is an independent business that sells and supports SOLIDWORKS design and product development software. SOLIDWORKS resellers work directly with customers to help them implement, optimize, and get the most value out of their purchase.

A license server is a workstation that is set up to serve license clients. The license server grants permission to license clients to execute SOLIDWORKS.

SOLIDWORKS AI refers to a set of intelligent capabilities that assist engineers by automating repetitive tasks, providing design guidance, and enabling workflow-level orchestration through both embedded features as well as Virtual Companions you can interact with via natural language.

Drone CAD software enables you to design and test drones with precision before building them. With SOLIDWORKS for Makers, you can create frames, arms, propeller mounts, and housings for multirotor or fixed-wing drones, ensuring a perfect fit, strength, and balance for your build.

The CSWP exam is a comprehensive, non-proctored online exam that tests an individual’s ability to design and analyze parametric parts and movable assemblies using a variety of complex features in SOLIDWORKS, including design validation tools. A Certified SOLIDWORKS Professional is an individual that has successfully passed this exam.

Cloud Services connects your SOLIDWORKS data to the cloud-based 3DEXPERIENCE platform. This connection enables you to leverage built-in tools to easily share and mark up designs, store and revise your data in the cloud, and manage and control the release of engineering data to manufacturing.

Visit the Cloud Services page to watch demo videos and learn more about collaborative design with SOLIDWORKS.

Genuine SOLIDWORKS software is legally licensed and should only be purchased directly from Dassault Systèmes SOLIDWORKS Corporation or through an authorized SOLIDWORKS reseller.

• Access to new releases and software updates available for download on the Customer Portal
• Local Technical Support provided by your Value Added Reseller
• MySolidWorks.com – Training, 24/7 Knowledge Base, and Discussion Forums
• Access to exclusive products such as SOLIDWORKS Visualize Standard* and SOLIDWORKS CAM**
• Access to Certification exam vouchers 
• And so much more!

* Available to download for every SOLIDWORKS Professional and Premium license on active Subscription 
** Available to download for every SOLIDWORKS Standard, Professional, and Premium license on active Subscription

Technical support comes in two forms:

• Live support includes live technical support from your local SOLIDWORKS value-added reseller (VAR) who has been trained and certified by SOLIDWORKS to help you trouble shoot an array of technical issues.
• Electronic support includes an abundance of resources all accessible online.  These resources include access to the Knowledge Base, tech tips, help files, tech alerts, web casts, service request reporting and tracking through our 3DSupport App, access to our Enhancement Request community and more. Please visit our SOLIDWORKS.com support home page for links to these resources.

Product activation is an anonymous, secure, and hassle free process that authenticates licensed users during the installation process. The process verifies that the serial number is legitimate, and has not been activated on more systems than allowed by the SOLIDWORKS End-User License Agreement (EULA). It does not affect the ability of licensed users to use their software the way they always have.

Software piracy is the illegal and unauthorized downloading, copying, modifying, use, or distribution of copyrighted software that violates the terms of the End User License Agreement (EULA). Find out more about SOLIDWORKS License Agreement.

For the first time ever, qualified students get free access to SOLIDWORKS Design Standard, the industry-leading 3D CAD software used by professionals and educators. This is the only free SOLIDWORKS student version available.

The easiest way to order SOLIDWORKS Subscription Services is to contact your local VAR. If you are unsure who your VAR is, please contact SOLIDWORKS and we will assist you.

SOLIDWORKS for Makers gives you professional-grade modeling and assembly tools for personal projects at home. You can model precise components, simulate how they fit together, and visualize every detail before printing or machining your part. It’s ideal for restorations, custom upgrades, and creative automotive builds.

Embedded AI refers to features and capabilities built on machine learning that enhance current design workflows. Virtual Companions are AI assistants that can be prompted with natural language to reveal knowledge and perform specific tasks. Both embedded AI features and Virtual Companions are available within the SOLIDWORKS Design user interface.