Frequently Asked Questions About DELMIAWorks
Overview & Pricing
What is DELMIAWorks?
DELMIAWorks, formerly known as IQMS, is a comprehensive manufacturing ERP solution designed to manage end-to-end operations from customer interactions to production and shipping. It provides real-time visibility across all operational touchpoints, enabling manufacturers to optimize workflows, reduce waste, and improve profitability through integrated business intelligence tools.
What is the difference between DELMIAWorks and DELMIA?
DELMIAWorks is a comprehensive ERP solution for small and medium-sized manufacturers of moderate complexity. DELMIA is a family of best-of-breed point solutions like MES, PLM and Scheduling for more complex, enterprise-scale manufacturers.
How is pricing structured for DELMIAWorks?
The fundamental pricing structure for DELMIAWorks is based upon modules, user counts and business locations. Exact costs depend on business size, module selection, and contract duration. Custom quotes are required to reflect specific operational requirements, with pricing models emphasizing scalability for growing enterprises. DELMIAWorks software can be purchased as either perpetual licenses or as term subscriptions.
Which industries benefit most from DELMIAWorks?
The platform primarily serves discrete manufacturing sectors, including plastics, automotive, aerospace, medical devices, and industrial equipment. Its specialized modules support processes such as injection molding, stamping, machining, assembly, and tooling management, making it ideal for high-volume production environments.
Learn more about DELMIAWorks Industry Solutions.
Features
What are the key features of DELMIAWorks?
DELMIAWorks offers modules for manufacturing execution (MES), inventory management, quality control, supply chain planning, CRM, and financials. Key capabilities include real-time production monitoring, advanced scheduling, warehouse management with RFID support, and integrated CAD tools for design-to-production workflows. Learn more about DELMIAWorks Manufacturing ERP features and functionality.
Does DELMIAWorks support multi-site operations?
Yes, the platform scales across multiple facilities, offering tools for centralized inventory management, inter-company transactions, and unified financial reporting. Features like EPlant assignments and location-based pricing templates ensure consistency in complex organizational structures. Learn more about DELMIAWorks multi-pant solution.
Can DELMIAWorks replace existing ERP or CRM systems?
The system’s modular architecture allows it to either fully replace legacy systems or supplement specific functions like inventory management, production scheduling or manufacturing execution processes. This flexibility supports phased adoption tailored to organizational needs.
What deployment options are available for DELMIAWorks?
DELMIAWorks can be deployed on premise or cloud hosted data centers. DELMIAWorks offers a turn-key hosted and managed solution option called HMS running the AWS cloud backed by full expert DELMIAWorks support and security. In addition, customer may host the software in their own- or third-party data centers. Learn more about DELMIAWorks deployment options.
Does DELMIAWorks integrate with CAD software?
Yes, the platform features tight integration with SOLIDWORKS and Product Data Management (PDM) and similar design systems, enabling seamless transfer of design data to production planning.
What sustainability features does DELMIAWorks offer?
The system promotes sustainable manufacturing through virtual twin technology for factory design, waste-reducing production planning, and reverse logistics optimization for recycling. These tools help manufacturers meet environmental regulations and corporate sustainability goals.
How does DELMIAWorks handle quality management?
The system includes a full native QMS system with automated inspection protocols, non-conformance tracking, and compliance documentation tools. Real-time data from production floors enables immediate corrective actions, ensuring consistent product quality.
Can DELMIAWorks optimize warehouse operations?
Yes, the platform supports advanced warehouse management (AWMS) with RFID integration, lot tracking, real-time inventory visibility and directed pick and put-away processes. Features like consignment management and label printing streamline logistics for complex distribution networks.
Does DELMIAWorks offer demand forecasting tools?
The system distinguishes between demand forecasting (predictive analytics) and demand planning (actionable strategies), using historical data and market trends to optimize production schedules and material procurement. Learn more about DELMIAWorks Forecasting Softwar
Implementation
How long does implementation of DELMIAWorks typically take?
Implementation timelines vary based on organizational complexity, but some manufacturers achieve full deployment in as little as 30 days. Dedicated project teams and pre-configured training modules accelerate the process, particularly for companies prioritizing core manufacturing modules. Learn more about DELMIAWorks Consulting and Implementation Services.
Support & Training
What technical support options are available for DELMIAWorks?
Users access live phone support, email troubleshooting, and remote diagnostics via desktop connectivity. The self-service portal includes a knowledge base with 15,000+ articles, software downloads, and access to product updates. Read more about DELMIAWorks Technical Support.
What DELMIAWORKS training and support options are available?
DELMIAWorks provides role-based training programs for all features and functions delivered in person, as internet-based training or via eLearning applications. Technical support includes 24/7 self-service resources, live phone assistance, and an online user community hosted on the 3DEXPERIENCE platform. Learn more about DELMIAWorks Services and Support.
Are there user communities for DELMIAWorks knowledge sharing?
DELMIAWorks hosts dedicated user communities on the 3DEXPERIENCE platform, enabling peer networking, expert Q&A sessions, and early access to updates. These forums are valuable for troubleshooting and sharing best practices.
https://www.solidworks.com/success/delmiaworks/manufacturing-erp/technical-support
DELMIAWorks Additional Resources
Resource Center
Access brochures, case studies, testimonial videos, whitepapers, eSeminars (Webinars On-Demand), and more.
DELMIAWorks User Community
Online community of DELMIAWorks users (3DEXPERIENCE Platform login credentials required)
Training & Services
Learn more about DELMIAWorks Software Training Programs and Solution Consulting Services.
Have questions about DELMIAWorks Manufacturing ERP Solutions?
DELMIAWorks solutions solve your manufacturing challenges by connecting the entire design to manufacture process.