DELMIAWorks Cloud: Your ERP, Fully Managed

DELMIAWorks Cloud HMS fits manufacturers running mission-critical production on aging or under-resourced infrastructure. If any of these sound familiar, HMS is worth a conversation:

• Your server hardware is nearing end of life and a costly refresh is looming
• Your IT team is thin, and ERP knowledge walks out the door with every departure
• You're facing an audit or new compliance obligation like ISO 27001, NIST 800-171 or NIS-2

The best-fit customers answer yes to more than one. EU customers are hosted in Paris on AWS, with NIS-2 support.

Pillar 1: Capacity Returned

HMS gives your team its time back. When patching, upgrades, backups, monitoring, and failover are moved to the HMS team, the bulk of the day-to-day burden of running DELMIAWorks disappears from your plate.

That freed capacity doesn't sit idle. Customers use it to build shop-floor dashboards, connect real-time data and drive improvement projects that were always on the "someday" list. Weekend upgrade work moves into a managed 2-3 hour window.

Proof in the field:

• Ventura Manufacturing runs a scheduling job in 8 minutes that used to take 2 hours.

Pillar 2: Reliability and Security by Design

Your production system is safer and more available with HMS than most mid-market manufacturers can build on their own. Reliability and security are embedded in the service, not added as an afterthought.

Availability you can hand your auditor:

• 99.5% contracted SLA with actuals near 99.99%
• 8-hour recovery time objective and 12-hour recovery point objective
• Disaster recovery tested quarterly
• Upgrades without the weekend: Around 500 upgrades run in a single year at 2-3 hours each—roughly 75% less downtime than on-premise weekends

Security embedded, not bolted on:

• CrowdStrike endpoint detection and response with a 24x7 security operations center
• Annual third-party penetration testing and contextual multi-factor authentication included
• Risk-prioritized managed patching on a monthly cadence
• AES-256 encryption in transit and at rest, with encrypted backups every 12 hours to a separate availability zone
• ISO 27001 compliant operations, with a NIST 800-171 compliant ITAR cloud for regulated manufacturers and NIS-2 support in progress for EU customers

Pillar 3: One Accountable Partner

One team owns the application, the managed services and the hardware. No finger-pointing between a generic hosting provider and an ERP vendor, and no general IT shop learning your system on your time.

DELMIAWorks Cloud (HMS) runs the complete Enterprise IQ—every module, single-tenant, accessed through a browser. You control your own upgrade schedule, so there are no forced upgrades and no disruption to validated environments. Best solution, best support, from a partner who knows manufacturing.

Proof in the field:

• One HMS customer skipped a $25K-$35K server refresh outright.
• Most migrations finish in under three months including user acceptance testing, and some wrap in under a month.
• EVCO Plastics runs seven Eplants at scale on HMS.

Book a 30-minute DELMIAWorks Cloud HMS fit assessment. We'll map your environment, refresh timeline and compliance needs to an HMS plan, and build a five-year cost comparison so you can see the full picture. You'll leave the conversation knowing exactly what HMS would take off your plate.